Refund & Cancellation Policy

India Studios operates on a project-based service model. Payments reserve production/development time and activate the agreed work.

1. Website Packages

Where a package states 100% advance payment, the advance activates the project and reserves the production schedule. It is not refundable merely because the customer later changes their mind, becomes unavailable, delays content, or decides not to continue.

2. Work Already Performed

Design, development, planning, consultation, research, recording, editing, production, setup, configuration and reserved project time may begin immediately after payment. Such work is non-refundable.

3. Cancellation Before Work Starts

A cancellation request may be submitted in writing before work starts. Acceptance of a cancellation, if any, is at the sole discretion of India Studios and may depend on whether production resources or third-party costs have already been committed. Any mandatory legal right remains unaffected.

4. Scope Changes

Changing the project scope is not treated as a refund request. Additional requirements may be quoted separately. Previously completed work remains payable.

5. Third-Party Costs

Domain names, hosting, advertising spend, paid software, licences, stock assets, payment processing fees and other third-party costs are non-refundable where the third party does not provide a refund or where the cost has already been incurred.

6. Defects & Corrections

If a delivered service contains a genuine defect against the agreed scope, please contact India Studios so we can review and correct the issue where it falls within the agreed support period. A defect-correction request is not automatically a refund request.

7. How to Contact Us

Send cancellation, refund or service-related concerns to info@indiastudios.in with your name, project/order details and a clear description of the issue.

Last updated: 3 October 2026