Service Delivery Policy
This policy explains how India Studios handles project activation, communication, revisions, delivery and annual website package support.
1. Project Start
After payment confirmation, India Studios begins the agreed work once the required content, references, access details and project information are available.
2. Estimated Timelines
Website package delivery estimates are stated in the relevant package. Typical estimates may be 3–5 days for Basic, 5–10 days for Standard and 10–15 days for Premium, subject to scope, content, approvals and technical dependencies.
3. Customer Responsibilities
- Provide accurate content and authorised assets.
- Provide timely feedback and approvals.
- Maintain access credentials and third-party accounts where required.
- Review final content before publication.
4. Revisions
Revisions are handled according to the agreed package or quotation. Changes that materially alter the approved scope may require additional time or charges.
5. Annual Website Support
Where a package states support for one year, that support applies to the scope and support terms agreed for that package. New features, major redesigns, new integrations, additional pages or substantial content work may be treated as additional work.
6. Delivery & Handover
After completion and approval, agreed files, credentials or access information may be handed over through the agreed delivery method. Customers should securely change passwords where credentials are transferred.
7. Third-Party Dependencies
Delivery can depend on hosting providers, domain registrars, payment gateways, social networks, APIs, email providers and other external services. Outages or policy changes by those providers may affect functionality or timelines.
8. Support Requests
For support, contact info@indiastudios.in or WhatsApp with the relevant project details.
Last updated: 3 October 2026
